North Carolina Movers Association

Better Business Bureau

Free
Estimates!

NCUC C-2411


Important Information

Things you need to know before you move!

It is our policy at American Moving and Hauling to move under the safest conditions, therefore please be aware of the following;

*We are unable to carry any flammable or hazardous materials. Please be aware that you must transport items such as cleaning products, paint, propane tanks, kerosene heaters, fuel containers, other chemicals and any lawnmowers, or motorcycles, etc. must be completely drained of fuel prior to loading.

*Please clean out all charcoal and gas grills, and drain all waters hoses, and hook the ends together.

*Please refrain from dusting/polishing your furniture at least a week before the move, this causes the furniture to become slippery, and hard to grasp. Also please do not water plants a week before your move. All live plants must be placed in an open top box to prevent them from turning over, if we
are to transport them.

*During the move please make sure all pets, and small children are not underfoot, this causes a problem for the movers, and could result in injury. If possible make arrangements for a sitter away from home, and have animals
crated, at a kennel, or confined to one room. We love children and animals, and we want them to be safe!

*For the safety of you, your family, and your belongings we do not allow any outside help during the move. For liability and insurance purposes we do not allow anyone other than employees on the truck or to use any and all equipment. We cannot be responsible for damaged to furniture moved by you, or anyone in your party.

*If it rains on your move day, you will always have the option to reschedule. However, we will continue working at your discretion but we will not be responsible for water damaged items, or items damaged due to slick conditions.

*Please have all loose items boxed such as electronics, TVs under 27", pictures, kitchen appliances, glass table tops, and toys, etc. We cannot be responsible for loose unpackaged items in the truck. Also we will not be responsible for boxes packed by the customer, unless the box is visibly damaged from the outside.

*Keep all Boxes under 50lbs, and please package heavy items in small boxes.

*Please label all boxes by room, so we can put them in the proper place.

*Please make sure that the moving truck will have ample room for parking.

*If you have light colored furniture, please request that the movers stretch wrap those pieces to avoid stains on the fabric.